Price and Availability
If all the books you have ordered are on our shelves, and have not been allocated to other customers, we aim to collect everything together and send out the package as soon as possible.
Sometimes, however, we will be waiting for new stock of the books you have ordered to arrive. Most bargains are in stock in quantity, however particularly popular titles occasionally sell out. We will try and send all your books together, in order to save you postage costs. In some cases this may delay the dispatch of your books.
All prices quoted are in US dollars.
Shipping and Delivery
United States
[Shipping details to be provided once the above has been determined]
Canada
[Shipping details to be provided once the above has been determined]
Rest of World
[Shipping details to be provided once the above has been determined]
Online Orders
We reserve the right not to accept any order.
Payment
Private customer orders placed through this website require payment by credit/debit card. This card will be charged upon placement of your order. The credit-card details form in our order process is secure-server protected. This means that your credit card details are scrambled in transit, and then stored securely so that we are the only people who can access your information.
If you would prefer not to pay by credit card, there is the facility to print out your shopping cart and post/fax this to us. We accept payment by check (in US dollars, and drawn on a US bank account). Please contact us for further details.
Cancellations, Returns and Refunds
All customers purchasing from Global Collective Publishers may be returned within six months of the invoice date. Books must be in a saleable condition, the current edition, and still available from the publisher. Superseded editions are not returnable 90 days after publication of a new edition. Notification that you wish to cancel and return goods to us must be received via email, letter or fax; a phone call is not sufficient. When returning goods please obtain proof of posting or send via an insured method of shipping. We will issue a refund within 30 days of receiving the returned goods. We will not refund the cost of originally posting the item to you, nor that incurred by you returning the item to us.
Damaged or faulty books may be returned for a replacement copy (where available) or a refund. We will refund any postage charges you incur in returning a damaged book to us. Please contact us before returning any book so we can advise a suitable method of delivery. Such claims must be made within 14 days of receipt.
Examination Copy Policy
If you would like to consider a book for classroom use, you may request an exam copy agreeing to the following terms: You will be billed at a 20% academic discount, plus shipping charges, payable after 90 days unless we receive verification from your bookstore that you have adopted the book. If you do not adopt the book, you may return it for credit within 90 days or purchase it at a 20% discount for your own use. Please send your request to Curtis Key (curtiskey@globalcollectivepublishers.com) specifying your institution, intended course, projected enrolment and the dates the class will be taught.
Privacy
We respect our customers’ privacy. We will not give or sell your personal information to any other company; nor will we send you any unsolicited e-mail. Users who sign up to our e-mailing list may unsubscribe at any time. If you do not wish to receive printed catalogues from us, just let us know.
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